Answers to iMistAway Network Security Questions

by | Jun 19, 2019 | iMistAway

Why is the iMistAway gateway physically plugged into an Ethernet connection, and not connected to WiFi? Since the gateway is plugged directly into an Ethernet port, the customer does not have to share their WiFi credentials with the service technician or store the...

iMist: Winterization and Email Alerts

by | Dec 31, 1969 | iMistAway

After you unplug the misting unit for the winter, iMist will recognize the unit is offline and will send two alerts: At 12 to 18 hours after the unit is unplugged, it will send a "Lost communication with unit" message and label the unit gray on the app and...