by Jim Jackson | Oct 10, 2025 | iMistAway
There is functionality in your iMistAway dashboard that allows you to delete an iMist device from the platform as well as delete a customer. You can use it to delete a module you’ve replaced with a new one or to delete a module and customer that you don’t...
by Jose Marcano | Jul 6, 2025 | Gen 3 Repairs
The original bellows pump is the black and blue component mounted to a bracket on the left back wall of the unit. This has now been replaced with a new-style pump that is red and black and has a different coupling geometry on top. Please note that the...
by Jim Jackson | Mar 7, 2025 | iMistAway
If you see one of these three icons in the app indicating the iMist3 is not connected to the cell network, follow these steps to troubleshoot the problem. Remove power from the controller. Wait a full minute or until the green LED on the module goes dark. Restore...
by Jim Jackson | Oct 7, 2024 | iMistAway
On a Gen 1.3 Drum Unit, the existing iMist1 is the black module mounted on the center of the chassis next to the black remote receiver. On a Gen 3 tankless unit, the existing iMist 1 is the black module mounted on the underside of the lid next to the black...
by Jim Jackson | Jan 15, 2024 | Gen 1.3 Repairs
Download replacement instructions, which include a reference to the video below.
