by Jim Jackson | May 11, 2019 | Controller & Remote, Gen 3 - Troubleshooting
If the display on the Gen 3/3+ controller is blank, and you are certain there is power to the outlet, either the fuse protecting the controller has blown due to a power surge, or a component in the misting unit is shorted, or the controller has otherwise failed. A...
by Jim Jackson | Apr 25, 2019 | Specs, Safety & Warranty
What is iMistAway? iMistAway is a technology that enables monitoring and management of MistAway’s mosquito misting systems over the internet. It allows MistAway’s dealers to provide a superior level of service to their customers by enabling activities like...
by Jim Jackson | Apr 21, 2019 | Nozzle Circuit
iMist has identified that the last AFR (average flow rate) of the nozzle circuit is less than 30 ml/min. If a nozzle circuit is installed correctly, and the nozzles are not fouled, the average flow rate should be in the 40 – 50 ml/minute range. Below about 30...
by Jim Jackson | Apr 21, 2019 | iMistAway
The iMist gateway is connected to the internet but it is not communicating with the node on the misting unit. Potential Cause: The misting unit has lost power. The wireless connection to the gateway is intermittent due to poor range. The node on the misting unit has...
by Jim Jackson | Apr 21, 2019 | iMistAway
The iMist gateway, which should be connected to your customer’s router, is not connected to the internet. Potential Cause: Internet service to your customer’s house is temporarily out. The gateway has lost power. The gateway has been disconnected from your...